Upgrade to Canto Pro

You can upgrade to Pro from any platform: through the App Store on iOS, Google Play on Android, or card billing on the web. One subscription covers your whole account — buy it once, and Pro is active everywhere you sign in.

Monthly or annual?

Pro is $19.99 per month, or $14.99 per month when billed annually — the annual toggle shows "Save 25%" and "Billed annually · cancel anytime". Prices are shown in your local currency at checkout; the pricing page always has the current numbers. Either way, it's "Cancel anytime." — cancelling keeps Pro until the end of the paid period.

On iOS

1. Open settings and go to Plan, or tap any Upgrade prompt.
2. On the paywall, pick Monthly or Annual, then tap Go Pro.
3. Confirm the purchase with the App Store (Face ID / Touch ID). Billing is handled by Apple against your Apple ID.

If your Apple ID uses purchase approval (Ask to Buy), you'll see "Purchase pending — Pro activates automatically once it's approved." — nothing more to do on your end.

On Android

1. Open settings and go to Plan, or tap Upgrade.
2. Choose Monthly or Annual and tap Go Pro.
3. Confirm with Google Play. Billing runs through your Google account.

On the web

1. Open Settings → Plan & billing.
2. Choose the interval and select Go Pro.
3. Complete the card checkout. You're returned to Canto with "You're all set — welcome to Canto Pro."

What changes immediately?

• Transcription, chat, search, and template runs become unlimited.
• Any recording that was Locked unlocks — its transcript appears without re-processing.
• Recordings that were Not transcribed because you were over the limit are transcribed automatically; you don't resubmit anything. Details: Why is my recording locked or not transcribed?
• Shared folders become available.

FAQ

I upgraded on my phone — is the web Pro too?

Yes. The plan is attached to your Canto account, not the device. If a platform still shows Free a few minutes after purchase, use Restore purchases — see Restore a purchase on a new device.

Which platform should I buy on?

Functionally identical — pick whichever store you prefer managing subscriptions in. The only practical difference is where you go later to change or cancel: the App Store, Google Play, or web billing. See Change or cancel your subscription.

The paywall says "Couldn't load prices."

The store connection failed — check your network and use the retry button. On mobile, make sure you're signed in to the App Store or Google Play.