Help Center
Guides and answers for everything Canto does: recording, transcription, AI notes, the meeting notetaker, sharing, and billing.
Record, pause, bookmark, import audio, and dictate on every platform.
- Start, pause, and resume a recording
- Add bookmarks and notes while recording
- Does Canto record in the background?
- Record from iOS widgets and Control Center
How transcripts work: languages, speakers, editing, and statuses.
- How does transcription work in Canto?
- Which languages does Canto transcribe?
- How does Canto tell speakers apart?
- Rename speakers in a transcript
Summaries, action items, chat, semantic search, and Views.
- What's in an AI summary?
- Track action items across meetings
- Edit or regenerate a summary and title
- Chat with a recording
Send the Canto bot to Zoom, Google Meet, and Microsoft Teams meetings.
- What is the Canto notetaker bot?
- Auto-join meetings from your calendar
- Send the notetaker to a meeting by link
- Use the Canto notetaker in Zoom
Connect Google or Microsoft calendars and record straight from meetings.
Spaces, tags, filters, auto-filing, and your recording stats.
- Organize recordings into Spaces
- Tag and filter recordings
- Move recordings between Spaces
- File recurring meetings automatically
Share links, shared Spaces, organisations, and permissions.
- Share a recording with a public link
- Share a Space by email invite
- Set up an organisation
- Let teammates join by email domain
Get transcripts, notes, and audio out of Canto.
Sign-in methods, language, notifications, and account deletion.
- Which sign-in methods does Canto support?
- Change your language
- Manage push notifications
- Switch themes on the web
Free limits, Pro, Team plans, purchases, and cancellation.
- What do Free, Pro, and Team include?
- What are the free plan limits?
- Upgrade to Canto Pro
- Set up a Team plan
Fixes for stuck transcriptions, missing bots, and sync issues.
- The notetaker didn't join my meeting
- My transcription is stuck or failed
- My recording is missing or silent
- My calendar isn't syncing
Recording consent, participant notification, and how your data is handled.