Why did only one notetaker bot join?

When several Canto users are in the same meeting, only one notetaker bot joins — deliberately. Canto detects that multiple accounts want the same call and sends a single shared bot instead of a row of identical guests. Everyone still gets their own copy of the notes.

How does the shared bot work?

The first Canto user whose bot targets the meeting becomes the bot's owner; everyone else's request quietly attaches to that same bot. In the meeting itself nothing changes for participants — one clearly labelled bot in the participant list, admitted once by the organiser, instead of three or four.

After the meeting, the owner's recording is transcribed and summarized first. As soon as it's ready, every attached user receives their own independent copy: the full recording, transcript with speaker names, summary, and audio, in their own library. It's a copy, not a shared document — you can rename it, edit notes, chat with it, file it into Spaces, or delete it without affecting anyone else's.

Two details worth knowing:

• Your copy strips the owner's personal annotations — you get the meeting content, not their edits.
• If the owner cancels their bot before the meeting starts, ownership passes to the next attached user automatically. Nobody loses the recording because someone else changed their mind.

Whose transcription minutes does the meeting use?

The bot owner's. The meeting's audio counts once, against the transcription minutes of the user whose bot recorded it — the copies other users receive don't cost them minutes.

The one place this becomes visible: if the owner is over their limit, the recording can't be transcribed, and every attached user's meeting card shows Waiting on the recording owner's plan. The notes are held — not lost — until the owner upgrades or their monthly limit resets, at which point transcription runs and everyone's copy is delivered. See What happens when I hit my limit?

I toggled the bot on — why does my meeting say "Notetaker canceled"?

If the same meeting reaches Canto twice from your own account — for example, the same invite on two connected calendars — the duplicate is parked as Notetaker canceled and the surviving entry carries the real status. When the shared bot belongs to another user, your meeting card tracks that bot's status instead of showing a bot of your own.

Can I force my own separate bot?

No. One meeting gets one Canto bot, across all users. Since your copy of the notes is identical in content to the owner's, a second bot would add nothing except a second guest for the organiser to admit.

What if I don't want the meeting recorded at all?

Toggling Bot off on your meeting only detaches you — it doesn't remove another user's bot. The bot is visible in the participant list, so raise it in the meeting and the organiser can remove it; the bot's owner can also cancel it from their side.