What are the free plan limits?

The free plan gives you a monthly allowance for each metered feature: transcription (100 min / mo), AI chat messages (500 / mo), searches (1,000 / mo), and template runs (100 / mo). Allowances reset at the start of each calendar month.

What does each allowance cover?

• Transcription — minutes of audio transcribed, whether recorded live, captured by the notetaker bot, or imported as a file. A 40-minute meeting uses 40 minutes.
• AI chat messages — messages you send in chat with a recording, a folder, or across all your recordings.
• Searches — semantic searches across your recordings.
• Template runs — generating a View from a recording (Summary, Action items, Meeting minutes, Follow-up email).

Recording itself is not metered — you can record and store audio regardless of the allowance. The limit is on turning audio into transcripts and on AI work.

When do the limits reset?

At the start of each calendar month, all four allowances return to full. There's no rollover: unused minutes from one month don't carry into the next. The reset is tied to the calendar, not to your sign-up date.

How can I see how much I've used?

Open settings and go to Usage & plan. The This month section shows your running totals for Transcription, Chat messages, Searches, Templates, and Shared AI.

What doesn't count against my limits?

AI on shared content is unmetered. Chat, search, and template runs on recordings and folders that someone shared with you don't consume your allowances — they appear separately in usage as Shared AI ("Chat, search, and templates on shared content"), which is informational, not a limit.

What happens when I run out?

Nothing is deleted, and recording keeps working. You'll see the banner "You've reached this month's limit" with the note "Your notes are safe. Upgrade to keep going — everything picks up right where you left off."

For transcription specifically: the recording that crossed the line is still transcribed but shows as Locked, and later recordings show Not transcribed — upgrading unlocks and transcribes them automatically. The full behavior, including what each state means, is in What happens when I hit a limit? and Why is my recording locked or not transcribed?

FAQ

Do notetaker meetings use my minutes?

Yes — a meeting the bot records is transcribed like any other recording, so its length counts against the transcription allowance.

Can I buy extra minutes without subscribing?

No. There's no pay-as-you-go top-up; the ways to go past the free allowance are Pro or a Team seat. See What do Free, Pro, and Team include?