Plans & billing

Free limits, Pro, Team plans, purchases, and cancellation.

• What do Free, Pro, and Team include?

  Canto's plans compared: the free monthly allowances, what Pro unlocks, how Team seats work, and where Enterprise fits.

• What are the free plan limits?

  Canto's free monthly allowances for transcription, AI chat, search, and templates — when they reset, how to track usage, and what happens at the cap.

• Upgrade to Canto Pro

  How to buy Canto Pro on iOS, Android, or the web, the monthly and annual options, and what happens to locked recordings the moment you upgrade.

• Set up a Team plan

  Start team billing for a Canto organisation: web-only, owner-only, five-seat minimum. Every member gets Pro on one bill.

• Restore a purchase on a new device

  Pro missing after a new phone, reinstall, or on another platform? Use Restore purchases to re-check your subscription and bring Pro back.

• Change or cancel your subscription

  Manage Canto Pro where you bought it — App Store, Google Play, or web billing. What Renews and Ends mean, and what cancelling actually changes.

• What happens when I hit a limit?

  What Canto does when a free allowance runs out: locked vs untranscribed recordings, blocked chat and search, and how upgrading picks everything back up.