# Upgrade to Canto Pro

> How to buy Canto Pro on iOS, Android, or the web, the monthly and annual options, and what happens to locked recordings the moment you upgrade.

Updated: 2026-08-16 · Canonical: https://usecanto.com/help/billing/upgrade-to-pro/

You can upgrade to Pro from any platform: through the App Store on iOS, Google Play on Android, or card billing on the web. One subscription covers your whole account — buy it once, and Pro is active everywhere you sign in.

## Monthly or annual?

Pro is $19.99 per month, or $14.99 per month when billed annually — the annual toggle shows "Save 25%" and "Billed annually · cancel anytime". Prices are shown in your local currency at checkout; the [pricing page](https://usecanto.com/pricing/) always has the current numbers. Either way, it's "Cancel anytime." — cancelling keeps Pro until the end of the paid period.

## On iOS

1. Open settings and go to **Plan**, or tap any **Upgrade** prompt.
2. On the paywall, pick **Monthly** or **Annual**, then tap **Go Pro**.
3. Confirm the purchase with the App Store (Face ID / Touch ID). Billing is handled by Apple against your Apple ID.

If your Apple ID uses purchase approval (Ask to Buy), you'll see "Purchase pending — Pro activates automatically once it's approved." — nothing more to do on your end.

## On Android

1. Open settings and go to **Plan**, or tap **Upgrade**.
2. Choose **Monthly** or **Annual** and tap **Go Pro**.
3. Confirm with Google Play. Billing runs through your Google account.

## On the web

1. Open **Settings** → **Plan & billing**.
2. Choose the interval and select **Go Pro**.
3. Complete the card checkout. You're returned to Canto with "You're all set — welcome to Canto Pro."

## What changes immediately?

- Transcription, chat, search, and template runs become unlimited.
- Any recording that was **Locked** unlocks — its transcript appears without re-processing.
- Recordings that were **Not transcribed** because you were over the limit are transcribed automatically; you don't resubmit anything. Details: [Why is my recording locked or not transcribed?](https://usecanto.com/help/transcription/locked-recordings/)
- Shared folders become available.

## FAQ

### I upgraded on my phone — is the web Pro too?

Yes. The plan is attached to your Canto account, not the device. If a platform still shows Free a few minutes after purchase, use **Restore purchases** — see [Restore a purchase on a new device](https://usecanto.com/help/billing/restore-purchases/).

### Which platform should I buy on?

Functionally identical — pick whichever store you prefer managing subscriptions in. The only practical difference is where you go later to change or cancel: the App Store, Google Play, or web billing. See [Change or cancel your subscription](https://usecanto.com/help/billing/manage-or-cancel/).

### The paywall says "Couldn't load prices."

The store connection failed — check your network and use the retry button. On mobile, make sure you're signed in to the App Store or Google Play.

Related articles:

- [What do Free, Pro, and Team include?](https://usecanto.com/help/billing/plans/)
- [Restore a purchase on a new device](https://usecanto.com/help/billing/restore-purchases/)
- [Change or cancel your subscription](https://usecanto.com/help/billing/manage-or-cancel/)
- [Why is my recording locked or not transcribed?](https://usecanto.com/help/transcription/locked-recordings/)
