# Set up a Team plan

> Start team billing for a Canto organisation: web-only, owner-only, five-seat minimum. Every member gets Pro on one bill.

Updated: 2026-08-16 · Canonical: https://usecanto.com/help/billing/team-plan/

A Team plan gives every member of your organisation Pro on a single bill. It's set up on the web, by the organisation owner only, and "Team plans start at five seats."

## What do I need first?

An organisation. If you don't have one yet, create it in the web app under **Settings** → **Organisations** — the option is **Create a team space** ("Share folders with everyone at once — new teammates get access automatically."). How organisations work, including inviting members and [auto-join by email domain](https://usecanto.com/help/sharing/auto-join-domain/), is covered in [Organizations](https://usecanto.com/help/sharing/organizations/).

## How do I start team billing?

1. In the web app, open **Settings** → **Organisations** and select your organisation.
2. Find the **Team billing** section. It's visible to the owner; other members see "Only the organisation owner can manage billing."
3. Choose the number of seats. Five is the minimum; pick enough for everyone you plan to add.
4. Choose **Monthly** or **Annual** billing.
5. Select **Start team billing** and complete the card checkout.

You're returned to Canto with "Team billing is active."

Team seats are $14.99 per seat per month, or $11.99 per seat per month billed annually. Current prices are on the [pricing page](https://usecanto.com/pricing/).

## What do members get?

Every organisation member gets Pro — unlimited transcription, chat, search, and template runs, plus shared folders. Members don't need to buy or configure anything; their billing settings read "Pro is included with your team's plan."

If a member already had a personal Pro subscription, they should cancel it to avoid paying twice — the team seat covers them. Personal subscriptions are cancelled wherever they were bought: see [Change or cancel your subscription](https://usecanto.com/help/billing/manage-or-cancel/).

## How do I manage seats and invoices?

From the same **Team billing** section, the owner uses **Open billing portal** to change the seat count, switch between monthly and annual, update the card, download invoices, or cancel. Changes take effect through the portal; Canto reflects them shortly after.

## What happens if I cancel?

Members keep Pro until the end of the paid period, then drop to the free plan and its monthly allowances. Nothing is deleted — recordings, notes, and organisation membership all remain; over-allowance behavior then applies as described in [What happens when I hit a limit?](https://usecanto.com/help/billing/what-happens-at-limit/)

## FAQ

### Can I set up a Team plan from the iOS or Android app?

No. Team billing is web-only. The mobile apps show team and enterprise plans as "Managed on the web."

### Do I need a seat for every member?

Seats should cover your member count. If you're adding people via domain auto-join, size the seat count for the team you expect.

### We're more than a team — do you do Enterprise?

Yes: custom quotas, SSO, and priority support. Contact us via the [pricing page](https://usecanto.com/pricing/) or [support](https://usecanto.com/support/).

Related articles:

- [Set up an organisation](https://usecanto.com/help/sharing/organizations/)
- [Let teammates join by email domain](https://usecanto.com/help/sharing/auto-join-domain/)
- [What do Free, Pro, and Team include?](https://usecanto.com/help/billing/plans/)
- [Change or cancel your subscription](https://usecanto.com/help/billing/manage-or-cancel/)